E-selfservice Portal

ServiceManager portal solution, E-Self ServiceManager, affords companies the ability of linking their websites to the ServiceManager database. Customers can log problems and use E-Self ServiceManager’s track and trace functionality to monitor the status of their service requests. E-Self-ServiceManager also offers services such as FAQ’s at product level and online technical documentation. Customers can customise E-Self ServiceManager to their own web sites look-and-feel.